World-Class Total Training
Pizza Hotline goes well beyond the standard training package for our Franchisees. With a diversified, thorough, and considerate learning design, our Team makes sure that you are confident, capable, and ready to lead by example in your location for opening day. With a mix of masterclasses, virtual learning, hands-on skill building, and mentorship the Pizza Hotline training program truly is second-to-none.
“White Glove” Store Construction
Our Franchise Development Team works to eliminate one of the biggest pain points for would-be Franchisees, the store construction process. With robust design, construction services, and equipment packages already in place we take out the hours of quote-finding, sourcing, and project management that would normally be a Franchisee’s responsibility and let them focus on what matters most, their knowledge and excellence in the Pizza Hotline brand.
Comprehensive Marketing Support
Our internal Marketing team works to keep Pizza Hotline's brands at the top of their customers' minds at all times. Marketing is tough, but from direct mail to SEO to Social Media, and everything in between, our staff is always creating the next best campaign and offering their professional support, be it through additional in-store campaign creation, guidance and insight, or design, to our Franchisees so that you can go above and beyond in growing your business.
Omni-Channel Order Taking Centre
Our Order Taking Centre alleviates a huge part of the responsibilities of day-to-day restaurant management of our Franchisees so that they can focus on building their business. Leading technology coupled with an experienced team of dedicated staff allow our Order Taking Centre to manage all customer relationships, be it through order taking, complaint resolution, or general inquiries via phone, web, social media, e-mail, text, or more.
Technology & Information Systems
A technological leader in food service, Pizza Hotline's in-house Development & Information Technologies team keeps us on the cutting edge of tech and innovation. The restaurant industry is changing faster than ever, but our dedicated team works to push our brand into the future, and to design systems and innovations that create meaningful efficiencies for our Franchisees in their business present and future.
Accounting & Operations Support
Our dedicated internal Accounting & Operations support staff works tirelessly to help our Franchisees navigate the waters of inventory, profit & loss, food & labour management, and the other trickier parts of running your own business. From bookkeeping services and complimentary reviews of financials to support and advice from Operations Specialists with decades of experience in food service, our Accounting and Operations Support teams work to make managing your business as easy as possible.
Logistics & Supply Chain Optimization
Robust logistics and supply chain management and support are provided to all of our Franchisees. We continuously source out the best ingredients, equipment, and pricing for everything that goes into our restaurants so that we can translate those savings to our Franchisees. We know how easily costs can ramp up without a careful eye, and with our buying power and continuous consideration, we fight to get the absolute best value for our Franchisees, so that you don't have to.
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